Shipping policy

Last updated: October 25, 2026

Where we deliver

We deliver within the United Kingdom only.

Order processing

Orders are processed within 1–2 business days of receipt (Monday–Friday, excluding bank holidays).

Delivery service and costs

Cards are sent by Royal Mail 1st Class post. Delivery costs £1.80, with free delivery on orders of £30 or more.

Estimated delivery is 1–2 business days after dispatch, in addition to processing time. Delivery times are estimates, not guarantees, and may be affected by postal delays.

Dispatch confirmation

We’ll email you when your order has been dispatched. Tracking details will be included if available for the service used.

Address accuracy

Please check your shipping address at checkout. Contact us as soon as possible if you need to correct it.

Lost, damaged, or delayed packages

If your order is lost, damaged, or delayed, contact us and we will help you work with the carrier.

Order Changes & Cancellations

Need to change or cancel your order? Contact us as soon as possible. We may be able to accommodate changes before your order ships, but once it's in transit we're unable to modify it. Refunds for cancelled or delayed orders will be processed promptly to the original payment method where possible.

Contact us

Contact our team at contact@theprintedpaperieco.co.uk or use the contact details in our contact information policy.